An Introduction to our Quality Control Department

According to investipedia, the definition of ‘Quality Control’ is :-

”A process through which a business seeks to ensure that product quality is maintained or improved and manufacturing errors are reduced or eliminated. Quality control requires the business to create an environment in which both management and employees strive for perfection. This is done by training personnel, creating benchmarks for product quality, and testing products to check for statistically significant variations”.

It is therefore, without doubt, an integral part of our business and the way we manage relationships with both suppliers and customers.

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This video is an introduction to the work of the Quality Control department at Freeworld Trading. In this introductory video, we ask our QC team, Marcela and Shelby :-

1. Why is having a QC department important to Freeworld Trading?
2. What is it like working in such a small team?
3. What to expect in the future?

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