We are currently looking for a new team member to join our QC department

We are currently looking for a new team member to join our QC department. 

Job title:          Quality Assurance Assistant

Reporting to:  Company Directors

Hours:              Full-time

Location:         Office based role in Edinburgh, United Kingdom

Purpose of the position:

To work as part of the QC team to ensure daily management of the QMS and HACCP to ensure compliance.

To provide customer and supplier support and act as a point of contact with relation to quality control. To understand and evaluate the risks in the products, how they arise and how they can be controlled.

Key responsibilities & duties (but not limited to):

Customers – Respond to customer and supplier enquiries both over the phone and via email, complete questionnaires and other requested documents, handle customer complaints

Suppliers – supplier approval, maintain up-to-date database, obtain necessary information regarding practices and processes.

Samples – log in samples, send samples to lab, record lab results, chase samples

Specifications – issue new and updated specifications, maintain up-to-date specification database, agree specifications with suppliers

Academic or trade qualifications:

Required: A degree/background in Food Science

Desired: Minimum 3 years work experience in Food Industry. Sound knowledge of HACCP and GFSI standards

Work experience and skills:

Applicants with experience in food safety, quality assurance including HACCP, quality management systems and compliance. Good customer service experience preferred.

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